Privacy Policy

 

This Privacy Policy covers the information Star India Private Limited and/or its parent, subsidiary and affiliated companies ("Platform Entities) and/or its joint ventures (collectively referred to as "We and/or "Us")") collect from the user(s) ("User(s)" and/or "You" and/or "Your") of www.srm.in.startv.com ("Website") and/or the Facility provided by Us on the Website (as defined in the Terms of Use of the Website - "Terms of Use "), which Facility can be used or accessed on any site (as may be defined in the Terms of Use ). This Privacy Policy should be read in conjunction and together with the Terms of Use . Personal Information and/or Other Information of a User(s) is collected if the User(s) registers with the Website, accesses the Website or takes any action on the Website or uses or accesses the Facility as defined in the Terms of Use . The terms 'Personal Information' and 'Sensitive Personal Data or Information' shall have the meaning ascribed to it under the applicable laws in India. Other Information shall include but is not limited to constitutional documents, financial statements, financial information, bank account details, trade certificates/registrations and any other information/data relating to a Person. Any capitalized term unless otherwise specified herein, shall have its meaning ascribed to it under the Terms of Use . By allowing Us access to Your information, You agree to allow Us authorized use of Your information and You agree to abide by the Privacy Policy.

 

Here are our privacy principles:

  • Providing information to Us is Your choice.
  • You can choose to have the Personal Information and/or Other Information provided by You deleted.
  • You always have the ability to opt-out of receiving communications from Us.

 

Information Collection and Use

The Personal Information or Sensitive Personal Data or Information or Other Information which You may provide to Us and/or which We may collect is or could be the following:

  • Your registration details which may include the name, email address, mobile/contact details, age, gender, password, location, pin code, area code, occupation, provided by You. You may note that We adopt reasonable security measures to protect Your password from being exposed or disclosed to anyone.
  • Your billing, TDS certificates and Other Information pertaining to Your transactions on the Website or related to the Facility.
  • Details of the computer system or computer network which You use to visit the Website and undertake any activity on the Website, such as a unique device identifier including user behavior from web based cookies, session identifiers from device ID, commercially available services, data aggregator platforms.

 

Our primary purposes in collecting information including Personal Information or Sensitive Personal Data or Information or Other Information from You (i) is in connection , inter alia, the payments provided by Us to You in relation to the services rendered by You to Us, (ii) to allow You to use the Website and various features and Facility on or in relation to the Website (iii) contact You for any other Facility and/or services provided by us; (iv) to record Your information and details as permitted and required under applicable laws, statutory direction or judiciary orders; (v) and such other uses as provided in the Terms of Use and this Privacy Policy. We may also use Your information for, transactional emails or to provide You with information, direct marketing, online and offline advertising and other materials regarding products, services, Facility and other offers from time to time in connection with us.

The Personal Information or Sensitive Personal Data or Information or Other Information is collected through the use of server log files and tracking technologies to collect and analyze certain types of technical information and may include cookies and web beacons. If You do not consent to the use of cookies and/or device session tracking by Us, You may at any time adjust Your browser settings and/or delete and/or disable the cookies. However, please note that should You choose to delete/ disable the use of cookies or other tracking technologies on Your computer, certain sections of the Website and/or Facility provided by Us may not be available to You.

We may combine Your Personal Information or Sensitive Personal Data or Information, Other Information, and information collected from tracking technologies and aggregate it with information collected from other Users using our Website to attempt to provide You with the Facility and a better experience on the Website.

You understand, agree and acknowledge that our collection, storage and processing of your Personal Information or Sensitive Personal Data or Information or Other Information is for a lawful purpose connected with our function or activity . You hereby consent to the collection, storage, use, disclosure, transfer, of the Personal Information or Sensitive Personal Data or Information or Other Information by Us for the purposes set out herein. You further understand, agree and acknowledge that Your Personal Information which is classified as Sensitive Personal Data or Information as per applicable laws is considered necessary by Us to provide the Facility on the Website to You and for Your usage of the Website and services provided by You to Us and You affirmatively consent to its collection, storage, transfer and processing.

 

Information Sharing and Disclosure

We are the recipient of Personal Information or Sensitive Personal Data or Information or Other Information and shall exercise reasonable commercial endeavors for the prevention of unauthorized disclosure of the Personal Information including any Sensitive Personal Data or Information or Other Information provided by the Users. We may enable access of the Users' information to the agents or third parties for the purposes of the services provided by them or on behalf of Us and/or for the purposes of enhancing the quality of the Facility provided to You on the Website and You expressly consent to the same. We will ensure on reasonable commercial efforts basis that the third parties and agents employed by us for the purposes of Facility provided by the Website are under an obligation to maintain confidentiality with respect to the Personal Information or Sensitive Personal Data or Information or Other Information provided by the Users and to use it strictly for the purposes of the Facility and Website only.

We may disclose Your Personal Information or Sensitive Personal Data or Information or Other Information to such extent as We may deem necessary for You to enter into commercial transactions with Us.

By agreeing to share information with Us, You are consenting to the use of such information by Us and our right to share, disclose and transfer such information (including Sensitive Personal Information or Information) to third parties. Please note that once we share your information with another company, the information received by the other company becomes subject to the other company's privacy practices.

Compliance with Laws and Law Enforcement

We cooperate with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law. We will also disclose any information including Sensitive Personal Data or Information about You to government and law enforcement agencies or private parties without Your permission as We, in our sole discretion, believe necessary or appropriate to respond to valid claims and legal process, to protect the property and rights of Platform Entities and joint ventures or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. We may also provide Your Personal Information, Sensitive Personal Data or Information including Other Information to various tax authorities upon any demand or request from them.

 

Business Transfers

 

We may sell, transfer or otherwise share some or all of our assets, including Your Personal Information, any Sensitive Personal Data or Information or Other Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. Should such a sale or transfer occur, We will ensure that the Personal Information, any Sensitive Personal Data or Information and/or Other Information You have provided through the Website is stored and used by the transferee in a manner that is consistent with this Privacy Policy.

Email Policies

We may use Your Personal Information or Sensitive Personal Data or Information or Other Information for the aforementioned purposes of the Facility/Website. You have full control regarding which emails You want to receive. If You decide at any time that You no longer wish to receive such communications from Us, please follow the unsubscribe instructions provided in any of the communications. Please note that once We receive Your request, it may take an additional period of time for Your opt-out to become effective.

 

Deleting Your Information

If You wish to have the Personal Information, Sensitive Personal Data or Information including any Other Information that You have provided to us deleted, You can always do so by sending a request to us on the e-mail id of our Customer Services department provided at the bottom of this page. You may note that deletion of certain information may lead to cancellation of your registration with the Website and/or the Platform Entities and/or its joint ventures and Your access to certain features of the Website, as well as cessation of services provided by You.

Security 

We use commercially reasonable industry practices and procedures designed to help keep Your Personal Information, Sensitive Personal Data or Information or Other Information safe. Secure server software (SSL) encrypts all information You submit before it is sent to Us. Furthermore, all of the User data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, We will employ commercially reasonable and practicable security practices and procedures and security methods and technologies. We will also ensure on reasonable commercial efforts basis that any agent or third party that We may employ complies with the same security standards as We do for the protection of Your Personal Information, Sensitive Personal Data or Information or Other Information

Your information may be transferred to or may be maintained on computers, computer systems and computer resources located outside of Your state where the privacy laws may be different (but no less stringent than the restrictions imposed by Indian law) as those where you live. Your submission of such information represents Your agreement to that transfer.

Unfortunately, the transmission of information over the Internet is not completely secure. Although We strive to protect Your data, We cannot guarantee the security of Your data while it is being transmitted to our site; any transmission is at your own risk. Once We have received Your information, We have commercially reasonable procedures and security practices in place to reasonably endeavor to prevent unauthorized access.

 

Links to Other Sites / Financial Data

We may provide links to other websites for Your convenience and information. These sites may have their own privacy policies in place, which We recommend You review if You visit any linked websites. We are not responsible for the content of linked sites or any use of the sites.

While transacting with other Users of the Website, You may provide Your financial information including without limitation Your bank account details, credit card account details or your details pertaining to any payment settlement or pre-paid instrument service provider. You understand, agree and acknowledge that the Website and Platform Entities and its joint ventures never receive Your financial and payment information from these service providers. Your Personal Information, Sensitive Personal Data or Information and financial information will be dealt with by these service providers in accordance with their respective privacy policies and other terms and conditions and We shall not be liable, accountable or responsible for Your Personal Information, Sensitive Personal Data or Information, financial information or any Other Information which You provide to these service providers.

Changes in Privacy Policy

From time to time We may update this Privacy Policy. Your continued use of our Website and the Facility constitutes Your acceptance of the then-current Privacy Policy and Terms of Use so We encourage You to visit this page periodically to review any changes.

Phishing

Identity theft and the practice currently known as "phishing" are of great concern to the us. Safeguarding information to help protect You from identity theft is a top priority. We do not and will not, at any time, request Your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.

 

Contact Us

If You have any questions about this Privacy Policy, the practices of Platform or Your dealings with the Website, You can contact us at star.srm@startv.com or via the links at the bottom of the page.
 

Grievance Officer

Mr. Manu Anand shall be the Grievance Officer for the purpose of this Privacy Policy. If You have any questions or grievance or want to delete or modify Your Personal Information, Sensitive Personal Data or Information or Other Information.